Do you work in information technology? Have you found it difficult to work efficiently because the number of questions you receive asked? This is a common complaint I have heard from IT professionals. Here are some ideas that other IT professionals use to help them overcome this problem and become productive.
- Turn guarantee. If there are 2 or more people working in an area. Consider turning projects and replacing it with the one who takes the questions. This liberates one of you at any time to work for a long and continuous time on other projects.
- Prepare a list of frequently asked questions and distribute them to employees. Every time someone calls you can ask them if they first look at frequently asked questions or tell them they will find the answer to frequently asked questions. They'll see you there before you call.
- Have a wording for a standard email response to the most common technical questions. Rather than typing an answer every time, you can cut and review the appropriate response to your email.
- Have three strikes and you're an outside strategy. Tell people you're happy to answer a question once but you've got three strikes and you do not have a & # 39; s policy. If they ask the same question three times, you refuse to answer that question again. Remember what strikes they take when they ask you a question.
- Disconnect your phone at particularly important times and just reply to email. This enables you to effectively respond to queries.
We hope you can use or edit these ideas to become more effective in time management of your IT role.